Five key things you must know about the Texecom SmartCom

Five key things you must know about the Texecom SmartCom

The Texecom SmartCom is a cutting-edge communication device that integrates seamlessly with security systems, providing advanced features to enhance monitoring, control, and connectivity.

Versatile Connectivity:

The Texecom SmartCom is designed for versatile connectivity, seamlessly integrating with various security systems. Whether you have a wired or wireless security system, the SmartCom is compatible, offering flexibility in installation and connectivity options. It supports multiple communication paths, including IP, GSM, and GPRS, ensuring reliable and redundant communication for your security system.

Remote Monitoring and Control:

One of the standout features of the Texecom SmartCom is its ability to enable remote monitoring and control of your security system. You can access and manage your security system remotely using a smartphone or other smart devices through a user-friendly interface. This feature gives homeowners and business owners peace of mind, allowing them to monitor their properties and make real-time adjustments to the security settings virtually anywhere in the world.

Enhanced Security with Dual Path Communication:

The SmartCom ensures enhanced security through its dual-path communication capabilities. This means the device can simultaneously communicate with the central monitoring station using two different communication paths, typically combining IP and cellular (GSM/GPRS) communication. In the event of a failure in one communication path, the system seamlessly switches to the alternative path, ensuring uninterrupted communication and reducing the risk of signal loss or interference.

Smart Home Integration:

Users can incorporate their security system into a broader smart home ecosystem. This integration enables users to control their security system and other smart devices, such as lighting, thermostats, and door locks, through a single platform. This convergence of security and smart home technology enhances the overall efficiency and convenience of managing your home or business.

Smart Home Integration

User-Friendly Interface and Notifications:

The user interface of the Texecom SmartCom is designed to be intuitive and user-friendly. The accompanying mobile app or web interface provides easy navigation and control over your security system. Users can receive real-time smartphone notifications and alerts, informing them about security-related events, such as intrusions, system arming or disarming, and sensor triggers. This instant notification feature ensures quick response times and enables users to take appropriate actions promptly.

In conclusion, the Texecom SmartCom is a powerful communication device that brings advanced features and connectivity options to security systems. Its versatility in connectivity, remote monitoring and control capabilities, dual-path communication for enhanced security, smart home integration, and user-friendly interface make it a standout choice for those seeking a comprehensive and modern security solution.

How do we solve problems with the Hilook CCTV camera?

Solving problems with HiLook CCTV cameras involves a systematic approach to identifying and addressing issues that may arise during installation, operation, or maintenance.

No Video Signal:


If your HiLook CCTV camera is not displaying any video signal, check the camera connections and power supply.


Ensure that the power source is working, the cables are securely connected, and the wiring has no physical damage. Check the camera settings through the associated DVR or NVR to confirm proper configuration if the issue persists.

Poor Image Quality:


Blurry or pixelated images can occur for various reasons, such as improper camera focus or insufficient lighting.


Adjust the camera focus to ensure clarity. If the image quality is still poor, check the lighting conditions. Consider adding additional lighting or opt for HiLook cameras with infrared (IR) capabilities in low-light situations for enhanced night vision.

Interference or Distorted Video:


Interference or distorted video signals may result from electromagnetic interference or issues with the transmission cables.


Ensure that the cables are properly shielded to minimize interference. If the problem persists, try changing the cable route to avoid sources of interference. Additionally, check for any nearby electronic devices causing signal disruptions.

Camera Not Responding to Commands:


If your HiLook CCTV camera is not responding to commands from the DVR or NVR, it could be a communication issue.


Confirm that the camera is compatible with the recording device. Check the cable connections and try rebooting the camera and the recording device. If the issue persists, consult the user manual or contact technical support.

Inability to Access Video Remotely:


It may be a network or configuration issue if you cannot access your HiLook CCTV camera remotely through a mobile app or web interface.


Verify that your camera and recording device are connected to the internet. Check the network settings and ensure port forwarding is correctly configured on your router. Ensure that you have the correct login credentials for remote access and that the associated app or software is up to date.

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